Cookie & Privacy Policy

1st Car is committed to protecting the privacy of our visitors. We have created this policy to demonstrate our firm commitment to privacy. You can request to access and amend your contact preferences at any time, just contact sales@my1stmotorcar.co.uk to receive a link to update your contact preferences.

Collecting Personal Information

For a number of services, both online and in branch, it is sometimes necessary for us to collect data about you to provide certain services.

We collect, store and use personal information in the following formats:

• Information provided to the dealer; by phone, email, post, website enquiry or in person.
• Information provided when completing an online form.
• Information related to the purchase you make of our goods or services.

We store provided personal information on: Names, Emails, addresses, telephone numbers, payments details

We store information on events and interactions between the customer and the branch such as: Contact history, payment history and purchase history.

Using Personal Information

We use this information for the following of purposes:

• Contacting customers in regards to enquiries.
• Contacting customers to facilitate the provisions of services you have requested.
• Meeting the terms of your order.
• Enabling the use of particular services.
• Sending statements, invoices and payments reminders to you.
• Collecting payments from you.
• Sending SMS notifications for: Due services, MOT expiry and vehicle recalls.
• Sending email marketing material
  • The footer of every email contains links to allow you to amend your email marketing preferences.

3rd Party Disclosure

We may share your personal data with 3rd parties in the following situations:

• Our manufacturer partners where it would be reasonable to do so.
  • Manufacturer Warranty
  • Manufacturer Service packages
  • New car sales
• Partnered banks, in order to establish finance quotes/contracts.
• Members of our group companies where it would be reasonable to do so.
• If legally obliged to disclose your personal information.
• In connection with any ongoing or prospective legal proceedings.
• In order to establish, exercise or defend our legal rights.

Remarketing

You may find our adverts reaching you through; Search engines, Google Display Network and Social Networking sites. We use cookies on our site to send marketing material to users of our site over other networks. You can opt out of receiving remarketing ads through the platforms themselves. 

Except for the reasons above, we do not disclose personal information to any third parties. We will never sell or rent your personal information to third parties. We wil not provide third parties (other than as is necessary to provide the services) with your information that would uniquely identify you without first obtaining your express permission.

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We use certain tracking software that allows us to monitor how our site is used, see what are cookies. For example, we are able to track how many times a certain page is viewed. We do not use tracking software to gather personal information about our visitors.

We may link to third party sites. We are not responsible for the content of those pages or their privacy practices. Although please be aware if you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

If you have any comments or questions about the administration of this site, you can contact us at webmaster@finesse-internet.co.uk